Returns & Exchanges

UNOPENED MERCHANDISE – You can return any “unopened” products within 30 daysof delivery for a full product refund. We do not refund shipping charges. Please contact us by e-mail or telephone. Some products include free shipping, so for those products, if returned, our actual outbound shipping costs will be deducted from your return refund.

 

OPENED MERCHANDISE– “Opened” products can be not be returned.

 

NON-RETURNABLE ITEMS – Certain items that are Built-To-Order or Custom are not returnable. These items will be clearly marked as such in the product detail.

RETURN PROCEEDURE

  •          Contact us via e-mail, chat or telephone to let us know you need to return something.
  •          Include all paperwork, parts, and accessories in a secure package.
  •          All returned items must be brand new, uninstalled, unused, and in their original packaging.
  •          Do not write on or place labels directly on the manufacturer packaging.
  •          Send your package to Auto Body Supplies Inc. 35960 31 Mile Rd Lenox, MI 48050.
  •          Returned items will be inspected when they arrive.
  •          Keep the tracking number of your preferred shipper so that you can monitor its delivery.
  •          You can expect a refund in the same form of payment originally used for the purchase within 1-2 weeksof our receipt of the returned items.
  •          A 15% restocking fee may apply

 

NOTE: Unless you were advised by someone at Auto Body Supplies Inc.in regard to a particular part's fitment or appropriateness to your needs, you are responsible to pay return shipping costs. Google and other Internet searches do not match your vehicle to the part you need - if you have any questions or are uncertain if you are purchasing the right part, please contact us.